Refunds

Refunds are issued once funds have been applied to the student account.

If there are funds left over once tuition, fees, labs, and/or books and supplies have been paid, students may receive the remainder of that money in the form of a refund.

A refund may be issued if a class was canceled or a student were to drop or withdraw from a course.

Refunds require a minimum of four (4) weeks to process. Students will not receive a refund immediately.

If activity on a student account generates a credit balance, the credit amount may be applied against any past due charges—including charges assessed in another term—before any refund is processed for the student.

Collin College will refund tuition and fees for courses from which the students drop or withdraw in accordance with law and related provisions adopted by the Board and published in the College catalog and in any other appropriate College publication. Tuition and fees paid directly to the institution by a sponsor, donor, or scholarship will be refunded to the source rather than directly to the student.

Refund Policy Exceptions

Collin's refund policy is defined by the Texas Higher Education Coordinating Board refund rules and is determined by course start date, duration of course, and date of student drop/withdrawal activity. However, for some unforeseen medical emergency and/or death in the immediate family situations, Collin's Refund Exception Review Committee may authorize an exception to the refund policy with a credit for tuition and/or fee charges.  

For detailed criteria and submission instructions for undergraduate (UG) term refund exceptions, refer to the Out of Policy Refund Petition.

Financial Aid Awards

Disbursement means the Financial Aid Office has applied funds from a financial aid award (such as grants and student loans) to any tuition, fees, or book charges owed on the  student customer account. 

It does not mean that the student is being refunded any credit balance from financial aid. It simply means the funds are rolling over from the financial aid side to the student account side.

If there is any money left once the disbursement pays tuition, fees, and/or books and supplies charged at the bookstore, the student will receive the remainder of that money in the form of a refund.

Dropped or Withdrawn Course

The amount of the refund is based on the date of the drop or withdrawel. 

If a student drops or withdraws prior to the term's first class day, they will receive one hundred percent (100%) remission (credit). If they drop or withdraw on or after the first day of a term or express session, the will receive less than 100 percent, based on the state mandated percentage rate, even if another course is added on the same date.

Refund/remission of tuition and fee charges for undergraduate (UG) courses is calculated per the Texas Higher Education Coordinating Board (THECB)

Canceled Class

Students in canceled classes, who make a payment and do not add another class, will automatically be dropped and refunded through the scheduled refund process for the term.

Refunds are deposited approximately a week after the census date. 

Credit Card Payment

Students who pay by credit card generally receive their refund as a credit against the charge on the credit card used for payment. 

Gift Card

If a VISA, MasterCard, or Discover gift card was used to pay charges, any refund amount will be refunded to the gift card. Do NOT throw away the gift card after payment is made in case of a refund.

Cash/Check/Debit Card and/or Financial Aid

Refunds will be issued through Direct Deposit or by mailed check. 

Direct Deposit is the safest and fastest method to receiving a refund.

Any refund of a credit corresponding to a payment by check will be held until the original check payment has been successfully cleared by Collin's financial institution, which may take up to 30 days.

Note: Some system processes result in refund types which vary from the initial payment tender.

Contact Student Financial Services

Phone - 972.548.6616 option 4